Quick Guide To HeyDoctor

How to use HeyDoctor

Christina Jansen avatar Sara Lambe avatar Brendan Levy avatar
26 articles in this collection
Written by Christina Jansen, Sara Lambe, and Brendan Levy

Completing an online consultation at HeyDoctor

A step-by-step guide to requesting a prescription with HeyDoctor. Tip: Make sure you create an account AND complete a visit. Here's how!
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Written by Christina Jansen
Updated over a week ago

How to take a photo for your visit

Here's how to take (not upload) a picture for your visit, and what to do if you're getting stuck
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Written by Sara Lambe
Updated over a week ago

How do I access my secure messages with the doctors?

Here's how to find the secure message portal, whether you're on your phone's internet browser, a computer, or on the app!
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Written by Sara Lambe
Updated over a week ago

How will I know when my prescription has been sent?

Here's how to know when the doctors have reviewed your medical visit and sent over a treatment plan
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Written by Sara Lambe
Updated over a week ago

How to get a blood pressure reading for your HeyDoctor visit

And why we may ask for your blood pressure!
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Written by Sara Lambe
Updated over a week ago

Where is HeyDoctor available?

HeyDoctor is available in certain states where we have doctors.
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Written by Brendan Levy
Updated over a week ago

How much does it cost to use HeyDoctor?

Click here for information about the price of HeyDoctor consultations
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Written by Sara Lambe
Updated over a week ago

Will insurance cover this?

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Written by Sara Lambe
Updated over a week ago

I don't have insurance - can I find out how much my prescription will cost before paying for a visit?

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Written by Sara Lambe
Updated over a week ago

Who should use this?

This explains who should use HeyDoctor and what medical services we provide.
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Written by Brendan Levy
Updated over a week ago

What happens if I pay for a visit but then you aren't able to give me a diagnosis?

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Written by Sara Lambe
Updated over a week ago

How long will it take to get my prescription after I complete my visit?

More info about our office hours and how long it takes to get your prescription.
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Written by Brendan Levy
Updated over a week ago

Is the cost of the medicine included in the fee for my visit with HeyDoctor?

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Written by Sara Lambe
Updated over a week ago

HeyDoctor sent me a prescription. What do I need to do to get it?

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Written by Sara Lambe
Updated over a week ago

Does HeyDoctor provide any mental health services or prescribe anti-depressants or anti-anxiety medicine?

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Written by Sara Lambe
Updated over a week ago

Do you write doctor's notes for school or work?

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Written by Sara Lambe
Updated over a week ago

Will I see a doctor?

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Written by Sara Lambe
Updated over a week ago

Is there a money back guarantee?

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Written by Sara Lambe
Updated over a week ago

Do I have to be in the United States to use HeyDoctor?

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Written by Sara Lambe
Updated over a week ago

Can I use a Flexible Spending Account (FSA, Flex Card) to pay for my visit on HeyDoctor?

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Written by Sara Lambe
Updated over a week ago

Do you send prescriptions to mail order pharmacies?

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Written by Sara Lambe
Updated over a week ago

Can I change my phone number?

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Written by Sara Lambe
Updated over a week ago

Can I change my email?

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Written by Sara Lambe
Updated over a week ago

What is the benefit of being a member?

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Written by Sara Lambe
Updated over a week ago

Will my employer cover membership?

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Written by Sara Lambe
Updated over a week ago

Do you prescribe pain, ADHD, or sleep medicines? Do you prescribe Drug Enforcement Agency (DEA) scheduled medicines?

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Written by Sara Lambe
Updated over a week ago